Testimonials — Core Insights

Chloe Parker

Roots Foundation Wales

Roots Foundation Wales

“Core Insights supported us to identify and begin to implement a new case management system for our charity. With their support we were able to identify a solution that met our needs in the fraction of time it would have taken on our own. They also supported us to put together a framework for implementation that was extremely useful and put us in a really positive position to move forward. I would wholeheartedly recommend their services.”

 

-Ceri Evans, Director, Roots Foundation Wales

DORCAS

DORCAS

“Chloe was very helpful during our project, instilling confidence in all members of our team to feel on board with the changes we are making. The workshops are laid out perfectly to help everyone understand what changes are coming and ways to make the implementation a success. Chloe took the time to get to know us as a team as well as understanding our charity to the best of her ability which helped our experience an open and safe space. It was a pleasure working with Chloe and I now feel able to help my team implement a new CRM.”

-Jaspreet Aujla, Dorcas

AI Webinar Attendee

AI Webinar Attendee

“The session not only introduced me to practical AI tools but also addressed my concerns about data privacy. After initially struggling with AI, the insights shared inspired me to start using it straight away, and it’s already making a real difference in my productivity and creativity. Janinah and Chloe were a wonderfully well-balanced duo – they shared their personal history with tech which I really appreciated.

I’m going to try and use AI every day. ”

 

-AI webinar attendee

The Winchester Beacon

The Winchester Beacon

“Chloe at Core Insights has been invaluable in the process of choosing a new CRM system for our small charity. She has guided us through the experience effectively, providing insight and advice based on her experience. Without her support it could easily have been an overwhelming experience but we feel that we have been in safe hands from start to finish.”

-Nancy, The Winchester Beacon

The Association of Chairs

The Association of Chairs

“Chloe worked with us on a CRM readiness project in summer 2024. It was an absolute pleasure working with her. She taught us so much about how to select and prepare for our first CRM and left us with a host of helpful documentation. This made a huge difference to how smoothly we were able to move forward, and will definitely save us time and money in the long run. We really couldn’t have done it without her!”

 

-Liz Lowther, Interim CEO, Association of Chairs

Spike Island

Spike Island

From the initial workshopping phase, where we were encouraged to identify goals and responsibilities in line with our business strategy, to the latter stages of migrating complex data and onboarding our diverse team of staff, our experience with Core Insights (and Aegis) has ensured an accurate and efficient transition to a new CRM system. We appreciated the resources shared with us, and the ongoing support brought clarity and kept us ambitious about what we could achieve. This was quite the feat within a multi-faceted organisation with many stakeholders, needs and goals! Core Insights and Aegis have helped us to configure a new CRM system which will suit our needs for the long term.

- Jane Faram, Spike Island Artspace Ltd.

UKMT

UKMT

Core Insights have been valuable to learning about a variety of CRMs in our digital transformation efforts. They have been like a member of our team, even through a period of change within our charity, they have remained resilient and flexible. Chloe and the team helped us to find us the right CRM solution based on our specific needs and wants. They are focused on getting the whole team behind the CRM project and works in a collaborative and effective way. I would highly recommend Core Insights for any charity looking to scale up and work with someone they trust. After all, a CRM is a big investment and they will guide you every step of the way.

- Vix Murning, Digital Project Manager - UKMT

Rekindle

Rekindle

Thank you for your support. You seamlessly supported us to navigate towards choosing and setting up a new database for our client records. Core Insights put us at ease during an unfamiliar process, and openly shared their knowledge with us, whilst ensuring the whole process had our charity's needs at the heart of it, so we could choose a database that would be best suited to us. They were a pleasure to work with and I would highly recommend them to other charities looking to start using a client database and/or fundraising database.

-Lizzie Cockle, Manager at Rekindle

MEaP Academy Community Education Centre

MEaP Academy Community Education Centre

Thank you for your amazing support in helping us choose a CRM solution for our organisation MEaP.

I joined the team this year and had no idea where to start. After coming along to your webinar and attending mentoring sessions, I was able to get insightful steers and practical next steps. I have benefitted from your guidance and advice on the need to involve the whole team, assess our needs, document the exploration (including outcomes from demos and meetings with suppliers to stay on track) and ask for further demos and trials (especially where team members missed sessions). We have now chosen a solution to move forward with next year.

-Christina Ntow, Communications and Administration Officer, MEaP Academy Community Education Centre

Groundswell

Groundswell

Core Insights were really helpful and took the time to carefully explain things and find solutions to any problems we were having. Really glad we chose the Onboarding option for our charity. We only have 2 fundraisers, and as a small team needed the extra guidance and help that Onboarding provided. I'd definitely recommend it, and it was great value for money for the support on offer.

-Jennie Payne, Fundraising Manager, Groundswell

BAAS Educational Trust

BAAS Educational Trust

I found the Donorfy Health Check sessions very helpful and good fun. We walked through each area that Donorfy offers, with practical advice and then homework to make improvements. By the end of the five sessions, I was clear on where my areas of growth were and had a clear path to implement this myself or get support. I now feel Donorfy is working for me and I can continue unphased. Thank you so much.

-Joanna Powell, Treasurer, BAAS Educational Trust

Refugee Support Devon

Refugee Support Devon

Core Insights worked with us for about six weeks to help us decide which database would work for a charity like ours. They were impressively efficient and professional right from the start. They were good at assimilating and then disseminating information in a way that was easy for us to understand. Nothing was too much trouble for them. They happily arranged online meetings with database companies multiple times until we were all satisfied that we knew enough about each of the databases to reach a decision. It was also reassuring to have them at the meetings as they were able to ask relevant questions on our behalf to the database providers. We all unanimously agreed that Core Insights helped us navigate through various database options expertly and objectively until we reached a satisfactory conclusion. Excellent facilitators who we would recommend without hesitation!

-Trupti Desai, Administrator, Refugee Support Devon

Air Ambulances Trust

Air Ambulances Trust

Chloe was excellent at virtually holding our hands throughout the whole process of Donorfy Onboarding, answering any questions we had, supporting us with the journey and being patient when we needed to recap things! I would thoroughly recommend the Donorfy Onboarding service to anyone who is switching to Donorfy - it gives you the confidence and knowledge to launch a new system.

-Emma Carter, Air Ambulances Trust

Off The Fence

Off The Fence

Chloe Parker as our onboarder and the Donorfy Support team have been a delightful introduction (in every sense!) to Donorfy. Patient, well resourced and great communicators, they have made the transition to Donorfy a smooth one. We can already see many ways of streamlining our operation as a result. Thoroughly recommended.

-Roy Stannard FRSA, Head of Income Generation and Comms, Off The Fence Trust